• Private tours is a new product line for a travel website that historically offers group travel tours.
• We needed a wizard with a series of questions to yield answers which enable teams to create an itinerary and initial price quote.
• Worked with UX research team to interview customers, test early wireframes and conduct surveys.
• Developed clear, consistent copy to keep the user engaged and yield new leads for the private tour product.
• Copy research.
• Messaging and concept development.
• Writing and editing.
• Collaborating with UX researchers, designers, product managers, C-level stakeholders and engineers.
• TourRadar
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